Loan Processor

University of Hawaii FCU   Honolulu, HI   Full-time     Finance
Posted on January 4, 2023

Position Purpose:

This position is responsible for processing HELOC loan applications accurately, initial set-up of loan files, data entry and assist with processing 1st mortgage loan files as needed.


Essential Functions:

  • Communicate with applicants to request required loan processing documents.
  • Sets up loan files & ensures accuracy of file contents by collecting employment, financial, property, credit, current debts and monthly expense records.
  • Verifies that the information collected is accurate and reflect current values.
  • Maintains compliance with all applicable regulatory policies and procedures.
  • Assists Home Equity Loan Officer as needed.
  • Performs other duties as requested.


Performance Standards:

  • Accuracy of the HELOC loan files.
  • Organization of the loan files.
  • Compliance with all regulatory policies and procedures.



Education/Certification:       High school diploma or GED is required.


Required Knowledge:           Basic understanding of MS Office Applications is desired.

                                                Knowledge of lending/processing procedures.

Experience Required:           One year of lending/processing experience.

Skills/Abilities:                       Excellent member service skills.

                                                Able to work with a team.                                         

Excellent verbal and written communication skills.

                                                Excellent analytical, creative and problem-solving skills.

Able to handle stressful situations.




Activities and Requirements of this Position:

Repetitive Motion:                Movements frequently and regularly required using wrists, hands, and/or fingers.

Communication Skills:         Must frequently convey detailed or important instructions of ideas accurately and quickly.

Visual Abilities:                     Average visual acuity necessary to read, prepare and inspect documents or products.

Hearing:                                 Able to hear average or normal conversations and receive information.

Physical Strength:                 Sedentary work (sitting most of the time).  Able to lift and carry up to 25 lbs.

Reasoning Ability:                 Able to apply common sense understanding to carry-out detailed instructions and to deal with problems involving variables.

Mathematics Ability:            Able to perform basic math skills including adding, subtracting, multiplying and dividing using a calculator.

Language Ability:                 Able to write complex sentences using normal word order with present and past tenses, as well as a command of the English vocabulary.


Working Conditions:

Air-conditioned, smoke-free office setting.


Attendance Requirements:

Please note that scheduled attendance requirements may change due to business needs.


Business Hours:

Monday through Saturday.  Business hours are subject to change.  Must be able to work additional hours, weekends, and holidays as needed.


University of Hawaii FCU

2019 South King St.
Honolulu , HI