Field Sales Representative

Hawaiian Telcom   Honolulu, HI   Full-time     Sales
Posted on August 25, 2023
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Position listed with job description: Field Sales Representative


Job Description

Average Target Compensation of $75,000-$100,000 + Uncapped Incentives 


Job Purpose

This is a commission & base pay position, responsible for selling as an Outside Field Rep through door-to-door activity, lead lists, door hangers, new areas launched by Hawaiian Telcom, and other outside sales programs. The candidate will provide a high level of quality service, excel in needs assessment and consultative selling, and have a thorough understanding of the products and services offered by Hawaiian Telcom. The sales rep must be a self-motivator, able to work with minimal supervision, and be able to effectively educate customers about Hawaiian Telcom's Local and Long Distance, High-Speed Internet, and video services.

Essential Functions

  • Assess the customer's needs and provide optimal communication solutions and applications from our product and service line that meets their needs
  • Take ownership of thoroughly understanding the features and benefits of all services and products offered, including bundles and new products and services offered
  • Take ownership for knowing about and understanding our promotional offers and geography of areas of concentration
  • Take ownership for understanding the systems that support and qualify customers for our products and services
  • Attain sales, service, and productivity metrics
  • Provide consistent documented customer sales and follow up
  • Successfully demonstrate a superior application of all training provided


  • 1 to 2 years in door to door or outside field sales skills is preferred

Special Knowledge, Skills, and Abilities

  • Superior Listening skills
  • Intelligent, able to absorb and demonstrate a thorough understanding of a broad range of products, services, procedures, and systems
  • Superior consultative selling skills, needs assessment skills, problem-solving skills, and integrative thinking


  • Door-to-Door sales to qualified leads
  • Evening & weekend work required
  • Valid driver's license required
  • Outstanding organizational and time management skills
  • Relevant education and training courses desired
  • This is an exempt position

Supervisory Responsibilities

No Supervisory Responsibility


Hawaiian Telcom

1177 Bishop St. Ste#8
Honolulu , HI