Field Operations
Field Operations Support Assistant (F00216)
Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities.
JOB RESPONSIBILITIES
- Prepares documents
- Completes required permits and or certificates
- Prepares and processes paperwork
- Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
- Prepares and distributes daily schedules, reports, and documents
- Receives and processes payments and contracts
- Processes accounts payable transactions
- Communicates client family’s needs promptly and accurately to the appropriate staff member
- Conveys a sense of concern and empathy with client family members at all times
- Responds to customer inquiries via telephone, internet and in person
MINIMUM REQUIREMENTS
Education
- High School or equivalent
Experience
- 1-2 years of experience in an office clerical position required
- 1-2 years of customer service required
- Experience working in a customer-focused and fast-paced professional environment required
Knowledge, Skills and Abilities
- Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
- MS Office Suite experience preferred
- Basic mathematics skills required
- Good verbal and written communication skills
- Strong organizational skills
- Detail oriented
- High level of compassion and integrity
- Ability to maintain confidentiality
Compensation: TBD
Benefits
Medical, Dental, Vision, Flexible Spending Accounts (health care and dependent care), Sick Leave, Short-Term Disability, Long-Term Disability, Life Insurance, Voluntary/Accidental/Death or Dismemberment Insurance, Dependent Life Insurance, SCI 401(k) Retirement Savings Plan with Company match, Employee Assistance Program
Position Type: Full-Time