Service Supervisor / Assistant Service Supervisor (Various Locations)

First Hawaiian Bank   Honolulu, HI   Full-time     Management
Posted on August 1, 2022

Service Supervisor / Assistant Service Supervisor (Various Locations)


We are currently seeking a collaborative, customer-focused, detail-oriented Assistant Service Supervisor / Service Supervisor to join our Retail Banking Team. In this role, you will be responsible for operations of the branch by supervising employees in all phases of bank operations, handling and resolving any customer issues or complex inquiries, maintaining the branch workflow and assign coverage as needed, as well as ensuring that all bank policies and procedures are followed.


The successful candidate will be hired for the level of the position that aligns with their experience.


Current openings in Oahu, Hawaii Island, Kauai, and Maui


The ideal candidate will have:

  • Bachelor’s Degree in Business or equivalent work experience required.
  • 2 years’ experience in bank operations; and
  • 2 years’ supervisory experience (may be obtained concurrently).
  • Ability to use 10-key adding machine and type 40 wpm.
  • Must be pleasant and tactful when interacting with customers.
  • Good oral and interpersonal communication skills.
  • Attention to detail and ability to use judgment and discretion regarding customer transactions and confidential information.
  • Must be proficient in Microsoft Windows applications.
  • Must be able to work Monday - Thursday 8:00AM - 4:30PM; Friday 8:00AM - 6:30PM; In some branches, Saturday on a rotation basis 8:30AM - 1:30PM (hours may vary).


For more information and to apply, please go to



First Hawaiian Bank

999 Bishop St.
Honolulu , HI