Corporate Coordinator
The Corporate Coordinator is responsible for planning events hosted by our banquet department. The responsibilities encompass all facets of planning events for Crystal Springs clients and disseminating this information to all service departments as well as scheduling outside vendors where the need applies.
STANDARD SPECIFICATIONS:
- Effectively communicate with all clients assigned using the timeline provided in order to ensure the clients comfort and confidence
- Consistently maintain coordinators checklist for each client
- Create and maintain a file for each client
- Consistently accept and accurately record client deposits and final payments
- Accurately record all event details in data base to create the contract for client and expectations for service departments
- Effectively represent your clients in weekly planning meetings to ensure service departments understand the expectation of the events
- Monitor event spaces for cleanliness, preventive maintenance, comfort and set for the client
- Consistently greet clients upon arrival to ensure a comfortable arrival experience for the client
- Accurately confirm all service charges against contract to ensure client has been charged properly and account balances
- Consistently follow up with client after event for feedback
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
- Maintain solid and open communications with all resort operating departments.
- Maintain good working relations with preferred vendors of the hotel and ensure adherence to function space policies and all codes and regulations.
- Maintain accurate par levels and inventory of supplies and equipment within the department..
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
- Must be able to speak, read, write and understand the primary language(s) used in the workplace i.e. English.
- Must be able to read and write to facilitate the communication process.
- Requires good communication skills, both verbal and written.
- Must possess basic computational ability.
- Must possess basic computer skills including MS Excel and MS Outlook.
- Must have exceptional organizational skills.
QUALIFICATION STANDARDS:
- High school or equivalent education required. Bachelor’s Degree preferred.
- 2 Years of Event Planning Experience Preferred