Crew Members On-Call Dunkin' Ualena $18-$19/hrdoe - Must call in at 5 a.m. and be able to work at Dunkin' Ualena, Pearl City, or Kapolei, FT, $250 Gas Card after 30 days & 90 days and up to $1,000 Sign-on Bonus*(doe)
• Honolulu, Hawaii
• Dunkin' Donuts
• 2868
Job Description
PRIMARY PURPOSE:
Crew Members are responsible for delivering great guest experiences. They prepare products according to operational and quality standards, and serve them with enthusiasm in a clean environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back. If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Crew Member is a great career choice. Our team is committed to making our guests’ day by serving them with a great product and a smile. Everyone on our team works together and takes pride in doing a good job.
Responsibilities
Team Environment
• Communicate appropriately with team members, treating others fairly and with respect.
• Respond positively to feedback and direction given.
• Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.
Operations Excellence for Guest Satisfaction
• Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience.
• Respond to specific guest needs and resolve problems with a sense of urgency.
• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
• Complete all required training and support the training of other team members.
Profitability
• Effectively execute restaurant standards and marketing initiatives.
• Prepare all products following appropriate recipes and procedures.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
• Comply with all restaurant policies.
Qualifications
Skills
• Must be able to fluently speak/read English
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)
Required Competencies
• Guest Focus – anticipate and understand guests’ needs and exceed their expectations.
• Passion for Results – set compelling targets and deliver on commitments.
Working Conditions
• Works indoors under regular Restaurant conditions.
• Works outdoors under regular weather conditions as needed.
• Works with a variety of Restaurant equipment.
PHYSICAL DEMANDS:
• Continuous standing for extended period of time, handling, fingering, use of eye-hand-foot coordination and corrected vision.
• Frequent climbing, balancing, stooping, kneeling, crouching, crawling, walking, reaching; pushing, pulling, lifting, and carrying up to 50 lbs. of restaurant merchandise.
• Seldom requires sitting, running and visiting/working at other sites.
Education/Training:
• High School Diploma or equivalent.
• Successfully completes all training including (but not limited to) Dunkin’ Donuts Online University requirements, basic restaurant training, and Human Resource Training.
• On the job training provided by the Restaurant Manager and Assistant Restaurant Manager.
Other
• All other duties as assigned.
REPORTS TO:
Restaurant Manager or Assistant Restaurant Manager