Crew Members

Aloha Petroleum   Honolulu, HI   Full-time     Other
Posted on January 25, 2023
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Crew Members On-Call Dunkin' Ualena $18-$19/hrdoe - Must call in at 5 a.m. and be able to work at Dunkin' Ualena, Pearl City, or Kapolei, FT, $250 Gas Card after 30 days & 90 days and up to $1,000 Sign-on Bonus*(doe)

 Honolulu, Hawaii
 Dunkin' Donuts
 2868

Job Description

 

PRIMARY PURPOSE:

Crew Members are responsible for delivering great guest experiences. They prepare products according to operational and quality standards, and serve them with enthusiasm in a clean environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back. If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Crew Member is a great career choice. Our team is committed to making our guests’ day by serving them with a great product and a smile. Everyone on our team works together and takes pride in doing a good job. 

 

Responsibilities

 

Team Environment

Communicate appropriately with team members, treating others fairly and with respect.
Respond positively to feedback and direction given.
Hold themselves accountable for their responsibilities on their shift.
Adhere to schedule and arrive ready to work on time.

 

Operations Excellence for Guest Satisfaction

Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience.
Respond to specific guest needs and resolve problems with a sense of urgency.
Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
Complete all required training and support the training of other team members.

 

Profitability

Effectively execute restaurant standards and marketing initiatives.
Prepare all products following appropriate recipes and procedures.
Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
Comply with all restaurant policies.

 

 

Qualifications

 

Skills

Must be able to fluently speak/read English
Capable of counting money and making change
Able to operate restaurant equipment (minimum age requirements may apply)

 

Required Competencies

Guest Focus – anticipate and understand guests’ needs and exceed their expectations.
Passion for Results – set compelling targets and deliver on commitments.

 

Working Conditions

Works indoors under regular Restaurant conditions.
Works outdoors under regular weather conditions as needed.
Works with a variety of Restaurant equipment.

 

PHYSICAL DEMANDS:

 

Continuous standing for extended period of time, handling, fingering, use of eye-hand-foot coordination and corrected vision.
Frequent climbing, balancing, stooping, kneeling, crouching, crawling, walking, reaching; pushing, pulling, lifting, and carrying up to 50 lbs. of restaurant merchandise.
Seldom requires sitting, running and visiting/working at other sites.

Education/Training:

High School Diploma or equivalent.
Successfully completes all training including (but not limited to) Dunkin’ Donuts Online University requirements, basic restaurant training, and Human Resource Training.
On the job training provided by the Restaurant Manager and Assistant Restaurant Manager.

 

Other

All other duties as assigned.

 

REPORTS TO:

Restaurant Manager or Assistant Restaurant Manager


Aloha Petroleum

1001 Bishop St. Suite 1300
Honolulu , HI